Order Cancellation

At Lekzo, we understand that situations can change, and you might need to cancel your order. To start the cancellation process, please follow these steps:

Cancellation Process:

1. Contact Us:

To cancel your order, please reach out via email at customersupport@lekzo.com or call us at 0315-2438452. Be sure to include the following information in your request:

  • Full Name
  • Order Number
  • Items to be Cancelled

2. Await Confirmation:

Our customer support team will review and process your cancellation request as quickly as possible. You will receive a confirmation email once your cancellation has been completed.

Refund Process:

  • Online Payments:

    If your payment was made online, the refund will be issued to the original payment method. Please allow 1-3 business days for the refund to appear in your account, depending on your payment provider.

  • Cash on Delivery (COD):

    For COD orders, our customer support team will provide instructions on how to proceed with the refund. Please include all relevant details in your cancellation request.

Contact Information:

For any questions or additional assistance, please contact our customer support team at customersupport@lekzo.com or 0315-2438452.

Thank you for your understanding and cooperation.

Best regards,

Lekzo