At Lekzo, we understand that situations can change, and you might need to cancel your order. To start the cancellation process, please follow these steps:
Cancellation Process:
1. Contact Us:
To cancel your order, please reach out via email at customersupport@lekzo.com or call us at 0315-2438452. Be sure to include the following information in your request:
- Full Name
- Order Number
- Items to be Cancelled
2. Await Confirmation:
Our customer support team will review and process your cancellation request as quickly as possible. You will receive a confirmation email once your cancellation has been completed.
Refund Process:
-
Online Payments:
If your payment was made online, the refund will be issued to the original payment method. Please allow 1-3 business days for the refund to appear in your account, depending on your payment provider.
-
Cash on Delivery (COD):
For COD orders, our customer support team will provide instructions on how to proceed with the refund. Please include all relevant details in your cancellation request.
Contact Information:
For any questions or additional assistance, please contact our customer support team at customersupport@lekzo.com or 0315-2438452.
Thank you for your understanding and cooperation.
Best regards,
Lekzo